Privacy Policy

Last Updated: November 2025

At CookHelp, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered meal planning application.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Account Information

  • Name and email address
  • Family member information (when you create a family group)
  • Profile preferences and dietary restrictions
  • Payment information (processed securely through third-party payment processors)

Recipe Data and Preferences

  • Recipes you create, save, or modify
  • Meal plans and calendar data
  • Cooking preferences and dietary restrictions
  • Ratings and reviews of recipes
  • Shopping lists and ingredient tracking data

Usage Data and App Interactions

  • How you interact with our app features
  • Features you use most frequently
  • App performance and error logs
  • Search queries and browsing patterns

Device Information

  • Device type and operating system
  • Unique device identifiers
  • IP address and location data (general, not precise)
  • Camera and microphone access (for recipe scanning and voice commands)

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services: To deliver AI-powered recipe generation, meal planning, and cooking guidance features
  • AI recipe generation and personalization: To create recipes tailored to your dietary needs, preferences, and available ingredients
  • Family collaboration features: To enable real-time sharing and collaboration with family members in your account
  • Customer support and communication: To respond to your inquiries, provide technical support, and send important service updates
  • Service optimization: To analyze usage patterns and improve app performance and user experience
  • Legal compliance: To comply with applicable laws, regulations, and legal processes

3. Data Sharing & Protection

We Don't Sell Your Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your recipe data, meal plans, and personal preferences remain private.

Data Encryption and Security Measures

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for sensitive data
  • Secure data storage with regular backups
  • Access controls and authentication protocols
  • Regular security audits and updates

Third-Party Services

We may share information with trusted third-party service providers who assist us in operating our app, including:

  • Payment processors: To handle subscription payments securely (e.g., Apple App Store, Google Play)
  • Analytics services: To understand app usage and improve performance (data is anonymized)
  • Cloud storage providers: To store and sync your data securely
  • AI service providers: To power recipe generation and personalization features

All third-party service providers are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Legal Compliance Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent illegal activities or fraud
  • Protect the safety of our users

4. Your Rights

You have the following rights regarding your personal data:

Access and Update Your Data

You can access and update your account information, preferences, and recipe data at any time through the app settings.

Opt-Out of Communications

You can opt-out of promotional emails by clicking the unsubscribe link in any email or adjusting your notification preferences in the app settings. We will still send you important service-related communications.

Data Export Capabilities

You can export your recipes and meal plans in various formats (PDF, JSON) from the app settings. This allows you to maintain a backup of your data.

Account Deletion

You can delete your account at any time from the app settings. When you delete your account:

  • All your personal data, recipes, and meal plans will be permanently deleted
  • Your subscription will be cancelled (if applicable)
  • Data deletion may take up to 30 days to complete from all systems
  • Some information may be retained for legal or legitimate business purposes (e.g., transaction records)

5. Children's Privacy

CookHelp is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information promptly.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy in the app
  • Sending an email notification to your registered email address
  • Displaying a notice when you next open the app

Your continued use of CookHelp after the effective date of the updated policy constitutes acceptance of the changes.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@cook.help
Website: cook.help