Cookie Policy

Last Updated: November 2025

This Cookie Policy explains how CookHelp ("we," "our," or "us") uses cookies and similar tracking technologies when you use our mobile application and website. This policy should be read alongside our Privacy Policy, which provides additional information about how we collect and use your data.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website or use an app. They help websites and apps remember your preferences and improve your experience. We also use similar technologies such as web beacons, pixel tags, and local storage.

In our mobile app, we primarily use local storage and similar technologies rather than traditional browser cookies, but the principles of data collection and use are similar.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as:

• User authentication and session management
• Storing your login preferences
• Remembering your account settings
• Enabling secure access to your recipes and meal plans
• Preventing fraudulent activity

Purpose: These cookies are essential and cannot be disabled, as the Service would not function without them.

Functional Cookies

These cookies enhance your experience by remembering your preferences and choices:

• Your language and region preferences
• Your dietary restrictions and cooking preferences
• Display settings and UI preferences
• Recent searches and browsing history

Purpose: To provide a personalized and convenient experience. You can control these through app settings.

Analytics Cookies

These cookies help us understand how users interact with our Service:

• Which features are most popular
• How users navigate through the app
• Performance metrics and error rates
• User engagement patterns

Purpose: To improve our Service by understanding usage patterns. All data is anonymized and aggregated. You can opt-out of analytics tracking in your app settings.

Performance Cookies

These cookies help us optimize the performance of our Service:

• Load time optimization
• Caching frequently used data
• Error tracking and debugging
• Network performance monitoring

Purpose: To ensure the Service runs smoothly and efficiently.

Marketing Cookies (Third-Party)

We may use third-party marketing cookies to:

• Measure the effectiveness of our marketing campaigns
• Provide personalized advertisements (if applicable)
• Track conversions and engagement

Purpose: To improve our marketing efforts. These are optional and can be disabled in your settings or through third-party opt-out mechanisms.

3. Third-Party Cookies

We may use third-party services that place their own cookies or similar technologies on your device. These services include:

Analytics Providers

We use analytics services (such as Google Analytics, Firebase Analytics) to understand app usage. These providers use cookies and similar technologies to collect anonymized data about your interactions with our Service.

Payment Processors

When you make a purchase, our payment processors (such as Stripe, Apple, or Google) may use cookies to process your transaction securely and remember your payment preferences.

Cloud Services

Our cloud storage and sync services may use cookies to manage data synchronization and ensure your recipes and meal plans are properly backed up and accessible across devices.

These third-party providers have their own privacy policies and cookie practices. We encourage you to review their policies to understand how they use cookies.

4. How Long Do Cookies Last?

Session Cookies

These cookies are temporary and are deleted when you close the app or log out. They are used to maintain your session while you're actively using the Service.

Persistent Cookies

These cookies remain on your device for a set period (ranging from days to years) or until you delete them. They help us remember your preferences across app sessions. Common retention periods:

• Essential cookies: Duration of your account or until you delete them
• Functional cookies: Up to 1 year or until you change preferences
• Analytics cookies: Typically 1-2 years
• Marketing cookies: Varies by provider, typically 90 days to 2 years

5. Managing Your Cookie Preferences

You have control over cookies and similar technologies:

In-App Settings

You can manage cookie preferences through the CookHelp app settings:

• Go to Settings → Privacy & Data
• Toggle analytics and marketing cookies on or off
• Clear stored data and cookies
• Manage local storage preferences

Device Settings

You can also control cookies through your device settings:

• iOS: Settings → Safari → Block All Cookies (note: this may affect app functionality)
• Android: Chrome Settings → Privacy & Security → Cookies

Third-Party Opt-Outs

For third-party analytics and marketing cookies, you can opt-out through:

• Google Analytics: Google Analytics Opt-out
• Network Advertising Initiative: NAI Opt-out
• Digital Advertising Alliance: DAA Opt-out

Note: Disabling essential cookies may affect your ability to use certain features of the Service. We recommend only disabling non-essential cookies if you prefer.

6. Mobile App Specific Technologies

In our mobile app, we use technologies similar to cookies:

Local Storage

We use local storage to save your recipes, meal plans, and preferences on your device. This allows the app to work offline and load faster.

App Analytics

We use app analytics tools that collect information about app performance and usage patterns. This data is anonymized and helps us improve the app.

Push Notification Tokens

If you enable push notifications, we store a token on your device to send you notifications about cooking timers, meal plan reminders, and app updates. You can manage notification preferences in your device settings.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice in the app
• Sending an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: contact@cook.help
Website: cook.help